Booking
Can patients easily take the next step?
We help healthcare
practices turn patient interests
into patient bookings.
Find the issues that may be costing your practice trust, enquiries and bookings.
Or explore our full Website Experience Review service.
See where your website may be getting in the way.
We look at four key areas that influence how easily potential patients understand, trust and contact your practice.
Message
Can they quickly understand who you are?
Services
Can they find the care they’re looking for?
Trust & reassurance
Does the website feel clear, professional and reassuring?
Free Website Check
Get a quick view at what’s working and what deserves attention.
Find out what may be getting in the way of more enquiries and bookings.
- Scores across Booking, Message, Services and Trust & reassurance.
- A short list of the issues most worth your attention.
- Real screenshots from the pages we sampled.
Website Experience Review
Find out what’s making your website harder to use and what to improve first.
We take a deeper look at the patient-facing website experience, identify the biggest opportunities, and show you how your website could work better.
- 5–10 prioritised improvements
- Patient journey & booking review
- Desktop + mobile homepage redesign
- Booking, messaging, services and trust reviewed in more depth
A website can look fine and still make life harder for patients.
Patients visit your website because they need something - to understand your services, trust your practice, find the right information or book an appointment. Small problems with mobile usability, unclear messaging, weak calls-to-action or missing trust signals can create unnecessary friction. We help you find and address the problems that actually matter.
- Mobile Experience
- Patient Actions
- Technical Health
- Trust & Clarity
- Content Hierarchy
- Call-to-Action Review
- Booking Journey
- Increased Leads
- Implementation Plan
- Desktop + Mobile Redesign
Frequently asked questions
Everything you need to know.
Is the Free Website Check really free?
Yes. There is no charge and no credit card is required to run the Free Website Check.
How long does it take to get my result?
The Free Website Check usually takes a few minutes. The Website Experience Review takes approx. 2–3 working days once we have what we need to begin.
What’s included in the Website Experience Review?
A detailed review by a person of your patient journey and booking experience, messaging, services, trust and reassurance, navigation, mobile experience and visual UX/UI. You get 5–10 prioritised improvements, a redesigned desktop and mobile homepage, implementation guidance and one design revision, for R3,950 once-off. Building the changes is separate.
Do you work with all types of healthcare practices?
Goodpatient is built for South African healthcare practices: GPs and medical practices, dentists, specialists, physiotherapy and allied health, psychology and mental health, and other healthcare practices.
Does goodpatient guarantee me more leads?
No. We can’t guarantee results. We show you what may be getting in the way on your website and what to improve first.
Start with a free check and find out what may be helping - or getting in the way.
When patients visit your website, you have a short window to give them the information and confidence they need to take the next step.
We improve the parts of your website that influence conversion.